🕰️ Frequently Asked Questions – Luxury Watch Unit NY
Are all your watches authentic?
Yes. Every timepiece we sell is 100% authentic, verified by our in-house experts, and includes all necessary documentation and certificates where available.
Do you offer financing or layaway?
Yes, we offer financing options through trusted third-party providers. Layaway plans are available upon request with a deposit. Contact us for details.
Can I sell or trade in my watch?
Absolutely. We buy, sell, and trade luxury watches. Submit your watch details through our online form or visit us for an in-person appraisal.
What if I need to return a watch?
We accept returns within 7 days of delivery, provided the watch is unworn and in original condition. See our full Return Policy for more information.
Is shipping insured?
Yes. All domestic and international shipments are fully insured for the full purchase value and require a signature upon delivery.
Do you ship internationally?
Yes, we ship worldwide using secure, trackable methods such as FedEx and DHL. International buyers are responsible for any customs or import fees.
Can I visit your store in person?
Yes, we offer private appointments at our boutique in Manhattan, NY. Contact us to schedule a visit.